FAQ
Q Can I ask for room cleaning service?
A E-mail for requesting cleaning service can be sent to a designated address before check-out date. You can either clean your room yourself or find a cleaning company to ask for the service. We recommend you to clean your room yourself so that you can get a chance to interact with guests, which leads to earn favorable reviews.
Q I want to know your concrete service contents.
A - Create your multilingual listings on airbnb or Booking.com
- Handle messages from your guests in multiple languages for 24 hours a day
- Provide guest lists and automatically generated messages such as ones to send when reservation is confirmed, before check-in, during stays, after check-out, when requesting room cleaning or posting reviews.
- Provide templates for directions to your house
- Provide templates for your house guide
- Optimize room charge
Q Is there discount applied to my listings if they are over 100?
A We can’t offer any discount as our service charge is already set mininum.
Q I don't own my property, it's rental one. Can you still offer your service if I don’t have permission to put my property on airbnb or Booking.com?
A We recommend you to get permission from the owner. However, we don’t check if you have it or not.
Q How can I give my room key to guests?
A You can place a key box near the entrance of your room, so that your guests can get into your room without you. You can also ask them to come and pick it up from your house if you live close to your property.